Privacy Policy — UDISE+ Information & Guides
Last updated: 2025-09-01
Summary
This Privacy Policy explains how information is collected, used, disclosed and protected when you visit pages, tools or resources (the “Site”) associated with the UDISE+ guides and tools provided here. The policy covers content such as login guidance, module walkthroughs, templates, and public-facing resources. It applies to visitors, researchers, educators and administrators who access our materials. This page describes the types of data we handle, your rights and how to contact us about privacy-related matters.
1. Information we collect
a) Information you provide directly
We do not require user registration for general access to guide pages. If you contact us (via email or a contact form), you may provide personal data such as name, email address, phone number, organization and any message content. We use that information only to respond to your request unless you agree otherwise.
b) Automatically collected information
When you visit the Site we and our service providers automatically collect non-personal technical data: IP address (anonymized where required), browser type and version, device type, operating system, pages viewed, time and date of visits, referral URL and performance diagnostics. This helps us operate, secure and improve the Site.
c) Cookies and similar technologies
We use cookies and local storage for essential site functionality, session management and analytics. Third-party tools (analytics providers) may set cookies; these providers process aggregated usage data. You can manage or disable non-essential cookies via your browser settings — note disabling cookies may affect site functionality.
2. How we use information
- Respond to requests: to answer contact form messages, support requests, or enquiries.
- Operate and secure the Site: for troubleshooting, preventing abuse, and ensuring availability.
- Improve content: to analyze which pages and guides are most useful and to prioritize updates.
- Analytics and research: aggregate usage metrics to understand user needs and measure performance.
- Legal compliance: to comply with applicable laws, respond to lawful requests, and enforce our terms.
3. Legal basis and applicability
This Site serves a global audience but is maintained in accordance with applicable Indian privacy and IT rules. We process personal data because it is necessary to respond to your queries, for legitimate business interests (site operation and improvement), and when you have provided consent for specific uses. For visitors in jurisdictions with data-protection laws (e.g., GDPR-style regimes), you may have additional rights detailed below; we will honor lawful data subject requests where feasible.
4. Sharing and disclosure
We do not sell personal data. We may share information in limited circumstances:
- Service providers: analytics, hosting, email and security providers who act on our behalf.
- Legal requests: to comply with laws, court orders, or to defend legal rights.
- Business transfers: in connection with a merger, acquisition or sale of assets (users will be notified of material changes).
5. Data retention
We retain personal information only as long as necessary to fulfil the purposes described above and to meet legal obligations. For contact enquiries we keep data for as long as required to respond (typically up to 2 years unless retention for legal reasons is necessary); anonymized analytics data may be retained longer for trend analysis.
6. Your rights and choices
- Access and correction: you can ask us to confirm, correct or update your personal data.
- Deletion: where permitted by law, request deletion of personal data we hold about you.
- Object or restrict processing: you can object to certain processing or request restriction.
- Cookie choices: manage cookies through your browser or device settings.
To exercise any of these rights, contact us at the address below. We will respond within a reasonable time and in line with applicable law; in some cases we may need to verify your identity before fulfilling requests.
7. Security
We implement reasonable organizational, technical and administrative safeguards to protect personal information against loss, misuse and unauthorized access. No internet transmission can be guaranteed 100% secure; if you have sensitive information, please avoid sending it via insecure channels and contact us for secure alternatives.
8. Children and minors
The Site is not designed for or targeted at children under 13 (or the local age of digital consent). We do not knowingly collect personal data from minors. If you believe a child’s personal data has been provided, please contact us and we will take steps to delete it where appropriate.
9. Links to third-party sites
The Site may link to third-party services (official portals, SDMS login pages, PDFs, or resources). We do not control those sites’ privacy practices. When you follow external links, please review their privacy notices before providing personal data.
10. International transfers
Some service providers we use may process data in countries outside your own. Where transfers occur we ensure appropriate safeguards to protect personal information in accordance with applicable law.
11. Changes to this policy
We may update this Privacy Policy occasionally. Material changes will be posted here with a revised “Last updated” date. Your continued use of the Site after changes means you accept the revised policy.
12. Contact and grievance officer
For privacy enquiries, data access requests, or to report a concern, please contact:
Email: privacy@example.com
Postal address: UDISE+ Guides — Privacy Team, [Your Organization Name], [Address Line 1], [City], [State], [PIN], India
We aim to acknowledge requests within 7 business days and resolve them in accordance with applicable laws.
13. Jurisdiction & final notes
This policy is governed by the laws applicable in India. Nothing in this policy creates contract rights or obligations with third parties. This Privacy Policy does not replace any statutory rights you may have under applicable privacy laws.